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Sof'Fall® engineered wood fiber is manufactured with only the highest quality virgin wood. Sof'Fall® Incorporated never compromises a child's safety by using pallets or other wastewood. Sof'Fall® is carefully produced to provide a stable and slip resistant surface to ensure all children have the opportunity to play.

• Performance Warranty

Sof’Fall is guaranteed to be in compliance with ASTM F 1292-04 for a full 10 years and is covered by the Sof’Solutions Play Protection Plan - designed to provide a new level of confidence and protection.

• Product Warranty

Sof’Fall Engineered Wood Fiber surfacing carries a 10 year limited product warranty against defective materials and manufacturer’s workmanship of the product.

• Engineered Wood Fiber

Sof’Fall’s engineered wood fiber has minimal bark and is free of twigs and leaves--substantially increasing its resistance to deterioration.

• Product Durability

Nontoxic and fire resistant in its natural form, Sof'Fall wood fiber reduces risk management for playground providers.

Sof'Fall is backed by Sof'Solutions' Play Protection Plan™

The Best Surfacing Package in the Industry
Comprehensive Coverage Includes:
  • Performance Warranty
  • Liability Insurance - $10 Million
  • IPEMA Certification
  • World Class Customer Service

It's just another part of Sof'Solutions ongoing commitment to provide our customers with a 'Stress Less, Play More' recreation surface.

Just look for the Play Protection Plan shield -
it's how you know you are getting the best surfacing coverage in the industry.


Sof’Solutions™ Incorporated (“Sof’Fall®”) warrants the Sof’Fall® installation to the original purchaser

What is Covered
  1. Sof’Solutions™ warrants the Sof’Fall® installation to meet or exceed the Playground Surfacing Guidelines of the U.S. Consumer Product Safety Commission (December 1993), when tested within the laboratory temperature guidelines as determined by the ASTM standard F 1292-04 under normal use for TEN (10) YEARS from the date of installation.
  2. Sof’Solutions™ warrants the polypropylene fabric of the Sof’Fall® installation to be free from defects under normal use for the LIFETIME of the Sof’Fall® installation.
  3. Sof’Solutions™ Warrants the wood fiber of the Sof’Fall® installation to be free from defects under normal use for TWO (2) YEARS from the date of installation.
Warranty Conditions
If the Sof’Fall® installation is defective within the applicable warranty period, Sof’Solutions™ will, subject to the conditions set forth below, replace defective installation components at no charge within a reasonable period of time. Components that are used for replacement under this warranty are warranted for the remainder of the original warranty period. The replacement of defective components shall constitute the sole and exclusive remedy in the event of a breach of warranty.

INSTALLATION AND LABOR COSTS: Within the first ninety (90) days of the warranty period, Sof’Solutions™ will pay all necessary installation and labor costs associated with the replacement of defective components under this warranty. After the first ninety (90) days of the warranty period, the owner shall be responsible for all such costs.

Exclusions
Any defect, malfunction, or failure caused by or resulting from improper installation, including insufficient or lack of drainage, service or maintenance, or from abuse, neglect, accident, vandalism, act of God, or any other cause beyond the control of Sof’Solutions™ will not be covered by this limited warranty. Failure to maintain proper depth, failure to install all materials delivered, the use of substitute materials, or change in impact attenuation characteristics due to sand or other foreign materials tracked into the system are not covered by this warranty.

Disclaimer
Any implied warranties covering the Sof’Fall® installation, including but not limited to warranties for merchantability or fitness for a particular purpose, are limited in duration to ninety (90) days from the date of original installation. Sof’Solutions™ shall not in any case be liable for special, incidental, consequential, indirect or other similar damages arising from breach of warranty, breach of contract, negligence or any other legal theory even if Sof’Solutions Inc. has been advised of the possibility of such damages.

Sof’Solutions™ Incorporated does not warrant improper drainage. All sprinklers must be redirected to spray outside of the play area. It may be necessary to periodically turn Sof’Fall® to allow excessive moisture to evaporate out and dry the recreation surface.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Warrantor Sof’Solutions™ Incorporated
PO Box 667, Draper, UT 84020

Delivery

Sof'Fall® comes on private carrier trucks that are 70 feet in length. Trucks have a moving floor to off-load directly into play area (if accessible) or other area you specify.

Shortly after you order Sof'Fall®, you will receive a phone call from our dispatch operator who will schedule a delivery day and time. Please relay pertinent information about your delivery needs such as:
  • Name and phone number of the individual who will be receiving Sof'Fall® engineered wood fiber
  • Address of delivery and where "bulk product" will be off-loaded
  • Delivery time restraints
Note: Changes in delivery information can be made through the Service Center 72 hours prior to scheduled delivery.

Installation

Download Installation Spec Sheet

PLEASE NOTE: Sof'Solutions™ Inc. recommends using the services of a certified engineer or a landscape architect who is familiar with the local soil and climatic conditions to evaluate the information provided especially as it relates to drainage. To prolong the life of Sof'Fall® a drainage system is recommended, however we do not dictate how extensive your drainage system should be to be effective.

Sof'Solutions™ Inc. assumes no responsibility for determining the size of the playground or the safety zone between the equipment and the border. An installer must thoroughly examine the site, specifications, and carefully check the dimensions before starting work.

CPSC and ASTM Fall Zones (According to CPSC handbook for Public Playground Safety) A fall zone of at least 6 feet must surround all equipment with the exception of:
  • Swings. A fall zone equal to 2 times the height of the top rail is needed in front of and behind swings.
  • Slides. A fall zone equal to the height of the platform(minimum 6 feet, maximum 8 feet).

Installations: In Ground / Above Ground

Excavate area 12" (for recommended 12" depth) with a 1%-2% grade to ensure proper drainage. The most effective drainage may be to carry all water outside of the play area. (It is not recommended that Sof'Fall® be installed on a grade greater than 10%.) All rocks, roots, and vegetation need to be removed.

Install Retaining Border If Required

The area should be well compacted and accurately graded, especially in areas where additional fill has been brought in.

Install Playground Equipment

Install drainage if applicable. If manufactured drainage is being used, place drainage strips on evenly spaced 6' centers, or as specified by architect, in direction of grade. If not using manufactured drainage, place 3" of drainage gravel on a layer of geotextile fabric and then place another layer of fabric over gravel. Install fabric as specified below.

Install geotextile fabric. Cover sub-grade with the geotextile fabric supplied. Overlap all seams a minimum of 3" and secure the fabric rings with pliers every one to two feet. It will be necessary to slit the fabric to fit around equipment uprights. Where possible, overlap all slits with next piece of fabric.

Place warning labels on uprights. (See Warning Label Installation Instructions)

Install the Sof'Fall® engineered wood fiber to the proper depth, mounding in the high traffic areas of the playground to allow for compacting. (Sof'Fall® is delivered on a semi-trailer that can be 70 feet long. When access to the play area is possible, the truck can unload directly into the play area or stockpile it where you specify.)

A Bobcat or a small front-end loader may be used to spread surfacing, however it will also be necessary to spread manually. Install all the material delivered and please note that the surfacing will be several inches above grade until it compacts. Sof'Fall® needs to be compacted in order to be accessible to all.

Install Sof'Mat™ rubber mats in the middle of Sof'Fall® engineered wood fiber in excessive wear areas, such as slide exits, under swings, and sliding poles. Sof'Mat™ should be placed on 6" of surfacing with another 6" of surfacing on top of Sof'Mat™.

For a smooth finished surface, hand rake. After two weeks of active use, surface should be raked again.

Periodic adjustments of Sof'Fall® are required under slides, swings and other concentrated use zones. Installing Sof'Mat™ in these areas will help control displacement in these high use zones. Wetting down the initial load will help with compacting. WARNING: Failure to maintain Sof'Fall® at the initial installation depth may result in an injury.

Concentrated Use Zones

  • During routine inspections, heavily used areas such as under swings and slides exits, should be raked to maintain proper depth.
  • If left unattended for long periods of time, the weed barrier or Sof'Mat™may become exposed and impact attenuating properties of Sof'Fall® will be reduced.

Foreign Objects

  • During routine inspections, remove any foreign objects such as glass, rocks, and liter.
  • Rake the play area level.

Sof'Fall®/Sof'Mat™ under Concentrated Use Zones

  • Placement of Sof'Mat™ will help limit displacement of Sof'Fall® engineered wood fiber in high traffic areas.
  • Trip hazards are created when the lip of the rubber mat is exposed due to the wood surfacing becoming displaced through use. To avoid trip hazards, maintain the Sof'Fall® engineered wood fiber over the edge of the rubber mat. Sof'Mats are available through your area Sof'Solutions™ Representative.
WARNING: Never use rubber matting next to sand. Sof'Solutions™ recommends putting down six (6) inches of Sof'Fall® Engineered Wood Fiber, then place down your Sof'Mat™ and then put the remaining six (6) inches of Sof'Fall® on top of the Sof'Mat™.

Drainage and Winter Weather

  • Sof'Solutions™ Inc. does not dictate what kind of drainage system is needed to be effective in removing water from the playground. Consumers should check with their local landscape professionals who are familiar with the local climate conditions affecting drainage such as type of soil, annual rainfall, slope of site, etc.
  • An inadequate drainage system will cause the wood surfacing to retain too much moisture. As with any surfacing material during freezing temperatures, Sof'Fall® will freeze. When the surface is frozen the play area should not be used. It may be necessary to close the play area until the temperature rises. Life threatening injuries may occur when a child falls onto a frozen surface.
  • Sof'Solutions™ Inc. does not warrant improper drainage. All water run-off including sprinklers must be redirected outside of play areas. It may be necessary to periodically turn Sof'Fall® to allow excessive moisture to dry.

Moisture Retention

  • The moisture content of Sof'Fall® is high because it is manufactured from virgin wood. Moisture helps the product retain its cushioning properties.
  • If you live in an arid climate with little rainfall, an occasional wetting down of the product will help it to retain moisture.

Top-Offs

  • To maintain Sof'Fall® engineered wood fiber at the recommended (8" or) 12" depth you will need to top-off the area every two to three years.
  • To figure how much Sof'Fall® is needed to top-off your play area:
    1. Measure the total square feet of the playground.
    2. Note measurement from the bottom of an upright footing to the top of the wood surface.
    3. Call your local representative or Sof'Solutions™ Customer Service, to calculate how many cubic feet you will need. A quote will be given to you that includes delivery to your playground site.

Questions

  • Sof'Solutions™ Customer Service is always available to answer questions you have in regards to installation and maintenance of Sof'Fall® engineered wood fiber.
  • CALL 1-800-523-8690.


Retain a copy of these instructions with your product warranty and make available to individuals responsible for playground maintenance.

Warning: Failure to maintain and inspect your playground on a regular basis could result in unsafe conditions on and around the play area and possibly invalidate the product warranty and/or lead to serious physical injury to persons using the playground. Sof'Solutions Incorporated is not responsible for injuries and/or damages that result from failure to maintain your playground.

Description of Product

  • Product is manufactured engineered wood fiber comprised of softwoods and/or hardwoods, consisting of randomly sized wood fibers the majority of which do not exceed 1.5" in length and containing 10% to 20% fines to aid in compaction. (It is generally understood that the manufacturing process allows a few oversized pieces.)
  • Product must prove to be non-toxic. It may not contain any recycled wood products or any wood containing paint, chemicals or additives. Bidder to provide Toxicity Test Data*.
  • Product to have minimal bark and to be free of twigs, leaf debris and other organic material, and to be certified as non-flammable. (Test data available upon request.)
  • Product depth, after installation, must be in accordance with the procedure described in ASTM F-1292-04 and meet guidelines for critical height as set forth by the CPSC for use of wood products for protective surfacing.

ASTM Testing Certification

Manufacturer must be in compliance and provide testing data for the following standards as set forth by the American Standard for Testing Materials (ASTM), for surface systems under and around playground equipment.

  1. ASTM F-1951-99 (Previously ASTM PS 83-97) Determination of Accessibility of surface systems under and around playground equipment*
  2. ASTM F-1292-04 IMPACT ATTENUATION of Surface Systems Under and Around Playground Equipment*
  3. ASTM F-2075/4.4 & 4.6 Standard Specification for Engineered Wood Fiber for use as a playground safety surface under and around playground equipment.

Sof'Fall meets or exceeds Canadian Standards Association (CSA) Z614-98

IPEMA Certified

Manufacturer must provide proof of certification. "In the interest of public playground safety, IPEMA provides an independent laboratory which validates a manufacturer's certification of conformance to ASTM F-1292-04. A list of current validated products, their thickness and critical height may be viewed at WWW.IPEMA.COM"

Geotextile Weed Barrier Fabric

Installation of Geotextile fabric must accompany Sof'Fall Engineered Wood Fiber on all new installations.

Geotextile fabric must be a minimum of 19 mills thick and have a tested 256 gallons per square foot per minute permeability.

Download Installation Spec Sheet

Manufacturer Agreement

Manufacturer must carry 10 Million Dollars in Product Liability Insurance

Manufacturer must have a written 10-year limited product warranty.

Why should I choose Sof’Fall over the other engineered wood fiber products Because of the Sof’Fall Guarantee, Warranty, and our IPEMA Certification

How can Sof’Fall be nonflammable if it isn’t chemically treated?
Beneath the surface layer of Sof’Fall there is no room for oxygen to fuel a fire.

Can Sof’Fall be installed over a hard surface?
Yes, as long as it adheres to the requirements of ASTM F2075, F1292, F1951, which if installed properly Sof'Fall does.

Why do we need to have at least 8-12 inches of Sof’Fall in our playground?
The depth of Sof’Fall needs to be at the recommended 8 or 12 inch depth for a 8 or 12 foot fall height, to be compliant with the ASTM 1292-04 Standard and to validate the “Sof’Fall Limited Warranty”.

Why is a top off necessary?
Without the recommended depth, Sof’ Fall may not have enough cushion to prevent injuries. CPSC recommends 8’-12” depth to help prevent injuries.

Is drainage necessary?
Depending on your area, it is very important to make sure there is a way to drain excess moisture away from the play area

Why should I use Sof’Fall wood for my playground?
Sof’Fall Engineered-Wood-Fiber is the best choice for safety, budget, and accessibility.

How can I purchase Sof’Fall?
Sof’Fall may be purchased through your local representative. If you do not know who your local representative is, please call our Customer Service Department at 1-800-523-8690 or 1-801-523-2452.

How is Sof’Fall delivered?
Sof’Fall is shipped on a walking floor semi-trailer that can be up to 70 feet long.

Why is it important to have virgin wood?
Virgin wood means the children using your playground are playing on wood fiber that has never been used for anything else. Sof’Fall does not use ground pallets or construction waste which can contain harmful metal remnants or chemicals.
Downloads
Item Description File Type Size Download
One Page Flyer 2 page, full color product information sheet PDF 617KB Download
Full Brochure coming soon.     Download
Owners Manual Full manual PDF 575KB Download
Installation Spec Sheet Bid specifications. PDF 24 KB Download
Sof'Fall Drainage Diagrams showing how to properly install Sof'Fall with drainage. PDF 3 MB Download
A link to the CadDetails site, containing detailed drawings of our products.     CadDetails

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